Frequently asked questions.
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No. San Mar operates on a dry-hire model, meaning we supply mixers, garnishes, bartending equipment, and staff, but we do not provide alcohol. Consequently, alcohol is not included in our price quotes.
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Yes, we require a 50% deposit to secure your event date on our calendar. The remaining 50% balance is due one week prior to the event date.
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Client Cancellation: If the client cancels services more than thirty (30) days prior to the event, all payments will be refunded. Cancellations made fewer than fourteen (14) days prior to the event are non-refundable.
Rescheduling: Date changes are subject to company availability. If available, one date change may be granted with at least thirty (30) days' written notice, subject to a rescheduling fee.
Company Cancellation or Rescheduling: In the event that the company must cancel or reschedule, all payments will be fully refunded.
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We are based in Chambersburg, PA, and serve Pennsylvania, Maryland, Virginia, and West Virginia. For specific location inquiries, please complete our "Get a Quote" form.
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Outdoor Requirements: For outdoor events, the client must provide adequate, sturdy shelter (such as a commercial canopy, covered porch, or tent with sidewalls) to protect staff and equipment from rain, direct sunlight exceeding 90°F, or strong winds.
Inclement Weather Refunds: The company does not issue refunds for adverse weather conditions, including rain or storms. If suitable cover is not provided and weather conditions compromise safety or equipment, the company will be unable to operate outdoors.
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We do not supply or rent glassware. However, we are happy to work with glassware provided by the client.
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Yes. Once the initial deposit has been received, we can schedule a Zoom consultation to review the final details of your event.
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Yes, we offer a variety of mocktails to enhance your event. Please contact us for further information, and we will gladly provide you with our mocktail menu.